Cookie Policy

Last updated: 29 August 2026

This Cookie Policy explains what cookies are, how Omni Telecom Ltd ("we", "us", "our") uses them on our website, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owner.

Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

We use cookies for the following purposes:

Essential functionality: to ensure the website operates correctly and securely
Session management: to maintain your login session in the client portal
Analytics: to understand how visitors use our website so we can improve it
Preferences: to remember your settings and choices

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function. They cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.

Cookie Name	Purpose	Duration
`omni_session`	Maintains your session when logged into the client portal	2 hours
`_csrf_token`	Security token to prevent cross-site request forgery attacks	Session
`cookie_consent`	Records your cookie consent preferences	1 year

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us improve our website and services.

Cookie Name	Purpose	Duration
`_ga`	Google Analytics - distinguishes unique users	2 years
`_ga_*`	Google Analytics - maintains session state	2 years
`_gid`	Google Analytics - distinguishes users	24 hours

3.3 Preference Cookies

These cookies allow the website to remember choices you make and provide enhanced functionality.

Cookie Name	Purpose	Duration
`theme_pref`	Remembers your display preference (if applicable)	1 year

4. Managing Cookies

You can control and manage cookies in several ways:

4.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

View the cookies stored on your device
Delete all or individual cookies
Block cookies from specific or all websites
Set your browser to notify you when a cookie is being set

Please note that blocking essential cookies may affect the functionality of our website, particularly the client portal.

4.2 Browser-Specific Instructions

Chrome: Settings > Privacy and Security > Cookies and Other Site Data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and Site Permissions > Cookies and Site Data

4.3 Opting Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Third-Party Cookies

Some pages on our website may contain embedded content from third-party services (such as YouTube videos or social media widgets). These third parties may set their own cookies. We do not control these cookies and recommend reviewing the privacy and cookie policies of those third parties.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: info@omnitelecom.co.uk
Phone: 0330 055 3326

For more information about your data protection rights, please see our Privacy Policy.