IT Support for businesses in Kettering - distribution, warehousing, manufacturing and town-centre commerce - delivered from our base a short drive away in Rushden.
Kettering sits on the A14, which has shaped its business base: a lot of distribution, warehousing and manufacturing alongside a solid town-centre commercial community. Businesses on that corridor tend to run operations that cannot simply stop for a morning while something is fixed.
That changes what good service looks like. Resilience and a clear answer on how quickly something gets put right matter more here than a marginally cheaper monthly cost, and we would rather have that conversation before you sign than after something fails.
For the distribution and warehousing businesses around Kettering, the systems that must not fail are rarely the office PCs - they are the warehouse management system, the scanners and the connection they depend on. Support that treats those as peripheral misses the point of the business.
There is also a resilience question that office-based businesses rarely face. When the warehouse system goes down, work does not merely slow - dispatch stops, and the cost is measurable by the hour. That changes which failures are worth spending money to prevent, and it is a conversation worth having before rather than after.
Everything below is part of the service in Kettering, not a list of optional extras priced separately.
Staff contact us directly rather than through a gatekeeper. Response times are contractual and set by severity: 15 minutes for a complete outage, an hour for high priority, four business hours for standard requests.
Servers, network equipment and backups are monitored around the clock, so a disk beginning to fail or a backup that has quietly stopped running is caught while it is still an inconvenience rather than an outage.
Antivirus and endpoint detection across every machine, email filtering, firewall management and security patching - included as standard rather than sold as an upgrade after an incident.
A backup nobody has tested is a hope, not a backup. We monitor that they complete and periodically confirm that what they produce can actually be restored, which is a different question.
Home, hybrid and office staff supported on identical terms, including VPNs, cloud platforms and securely managed devices wherever they physically are.
New staff set up with the right access on day one, and leavers properly removed - which is the step that most often gets missed, and the one that turns into a security problem months later.
Advice on what to buy, supply of it, and setup before it reaches the desk. We will also tell you when a machine is worth keeping for another year rather than replacing it.
Regular reviews covering what broke, what is ageing, what is coming out of support and what should be budgeted for, so IT spending is planned rather than a sequence of emergencies.
Kettering is a short journey north from our Rushden base, comfortably within the area our engineers cover day to day. Our trading address is Rushden, Northamptonshire.
This page covers what we do for Kettering businesses specifically. The national service page carries the complete detail, including plans and pricing.
IT Support & Managed ServicesNorthamptonshire Northampton Wellingborough Kettering Corby Rushden Milton Keynes Bedford Leicester London Luton
Tell us what you have now and what is not working about it. You will get a straight answer about what needs changing and what does not - including when the honest answer is that you are better off leaving it alone.