Business Telecoms for businesses in Corby - manufacturing, logistics, distribution and food production - delivered from our base a short drive away in Rushden.
Corby has one of the strongest manufacturing and logistics concentrations in the county, the result of a long industrial history and a deliberate rebuild around distribution. The businesses we deal with here are more likely than average to have a production floor, a warehouse, or both.
Those environments are unforgiving of technology chosen for an office. Connections have to reach across large buildings, phones have to be audible in noisy areas, and network kit sits somewhere warmer and dustier than a comms room ought to be. We plan for the building rather than the org chart.
Corby has more production floors and warehouses than most of the county, and a phone system designed for a quiet office fails badly in those environments. Handsets need to be audible and reachable away from a desk, coverage has to extend across large buildings, and the people who most need to be contactable are rarely sitting down.
Shift patterns matter here too. A system built around nine-to-five leaves the early shift with no way to reach anyone and the late shift routed to a voicemail box nobody empties. Getting the out-of-hours behaviour right for a business that runs beyond office hours is a bigger win than any handset feature.
Everything below is part of the service in Corby, not a list of optional extras priced separately.
A cloud phone system with call routing, hunt groups, voicemail-to-email, call recording and out-of-hours handling. There is no PBX in a cupboard to fail, and no maintenance contract on hardware you cannot see inside.
The analogue network is being retired, so anything still running on it has to move. We audit what is actually connected to your lines - which is where businesses find the door entry, the lift line, the alarm dialler and the card machine nobody had thought about.
Your existing numbers move with you, including long-held local numbers. Porting is scheduled in advance and the cutover itself is quick, so there is no window where customers ring and get nothing.
Softphone apps put the office extension on a laptop or a mobile, so staff working from home answer on the company number and calls transfer between them and the office as if everyone were in one building.
Business tariffs on O2, Vodafone and EE, managed as one account with one bill rather than a spread of consumer contracts renewing on different dates at different prices.
Offices, warehouses and depots on a single system, so internal calls between sites cost nothing and a call can follow a person from one site to another without being transferred manually.
Call volumes, answer rates, missed calls and busy periods, broken down by team. This matters most where a sales or service line is effectively the front door to the business and nobody currently knows how often it goes unanswered.
Adding an extension, changing an out-of-hours message, re-pointing a number or restructuring a hunt group are handled by us as part of the service, not quoted as small jobs each time.
Corby is the furthest of the towns we cover most regularly from our Rushden base, and still comfortably a same-day journey when something needs hands on it. Our trading address is Rushden, Northamptonshire.
This page covers what we do for Corby businesses specifically. The national service page carries the complete detail, including plans and pricing.
IP Communications & VoIPNorthamptonshire Northampton Wellingborough Kettering Corby Rushden Milton Keynes Bedford Leicester London Luton
Tell us what you have now and what is not working about it. You will get a straight answer about what needs changing and what does not - including when the honest answer is that you are better off leaving it alone.